IN GENERAL:
In order to provide an excellent service, I receive and store any information you enter on my websites www.moreeurope4u.com and/or www.europe-from-germany.info as well as information you give me in any other way. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and e-mail addresses, and, in some cases, billing information (such as credit card number, cardholder name, and expiration date). I also may request information about your travel habits, e.g. hotel preferences, car rental program information or preferred tour operators. I'm also interested in demographic information, which I use to better understand your potential purchasing preferences. You can choose what kind of information you provide to me, but in general some information about you is required in order for you to purchase products or services, complete a traveller profile or join a contest.

Passenger Information
When you make travel arrangements for someone else through me, I will request personal information and travel preferences about that individual. You should obtain the consent of other individuals prior to providing me with their personal information and travel preferences, as any access to view or change their information will be available only through your account.

Information from our partners
I also may periodically obtain information about you from my business partners (e.g. car rental company) to facilitate proper delivery of travel information.

Automatic Information.
We automatically collect some information about your computer when you visit www.moreeurope4u.com and/or www.europe-from-germany.info. For example, we will collect your IP address, Web browser software (such as Netscape Navigator or Internet Explorer), and referring Web site. We also may collect information about your online activity, such as trips viewed and purchases made. One of our goals in collecting this automatic information is to help customize your user experience.

Cookies and Other Web Technologies.
When you visit www.moreeurope4u.com and/or www.europe-from-germany.info, we may assign your computer a "cookie" (a small, unique identifier text file). For example, whenever you sign in as an www.moreeurope4u.com and/or www.europe-from-germany.info member, we record your member ID and the name on your member account in the cookie file on your computer. We also may record your password in this cookie file, if you checked the box entitled "Save this password for automatic sign-in." Note that member IDs, passwords, and any other account-related data included in such cookies are encrypted for security purposes. You can always choose not to receive a cookie file by enabling your Web browser to refuse cookies or to prompt you before accepting a cookie. Please note that if you refuse to accept cookies from www.moreeurope4u.com and/or www.europe-from-germany.info, you may not be able to access many of the travel tools offered by www.moreeurope4u.com and/or www.europe-from-germany.info.

Information Collected by Third-Party Advertising Companies.
Third-party advertisers, such as those I use to serve ads on my behalf across the Internet, may use cookies and other technologies (such as Web beacons or single-pixel GIFS) for several purposes, including: to measure the effectiveness of their ads; to analyze, modify, and personalize advertising content on moreeurope4u.com. I do not have access to or control over cookies or other features they may use, and the information practices of these advertisers are not covered by this Privacy Policy.

FAQs ON YOU PRIVACY:

How will the information be used?
I use sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing the travel purchases you book through me. I use other information about you for the following general purposes: to provide you with the products and services you request; to provide you with travel confirmation and updates; to manage your account, including processing bills and providing travel notifications; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve our products, services, and my web sites moreeurope4u.com and europe-from-germany.com; to notify you about special offers and products or services that may be of interest to you; to reward you as part of any reward and recognition program you choose to join; to solicit information from you, including through surveys; to resolve disputes, collect fees, or troubleshoot problems; to prevent potentially prohibited or illegal activities.

Who else will my information be shared with?
Suppliers, such as hotel, airline, cruise, or car rental companies, or activity providers, who fulfill your travel reservations. Throughout moreeurope4u.com, all services provided by a third-party supplier are described as such. Since the agency "GET more, Germany's European Travel, Silke Stenger" is a travel agency and not a tour operator itself, most of the reservations go to third-party suppliers. I do not share your email address with these suppliers unless they need it to fulfill the travel reservation you have made through me. I do not place limitations on my suppliers' use or disclosure of your other personal information. Please note that these suppliers also may contact you as necessary to obtain additional information about you or to facilitate your travel reservation.

Third-party vendors who provide services or functions on my behalf, including credit card processing, business analytics, customer service, marketing, distribution of surveys or sweepstakes programs, and fraud prevention. These companies have access to personal information needed to perform their functions but are not permitted to share or use the information for any other purpose.

I also may share your information

1) in response to subpoenas, court orders, or other legal process; to establish or exercise my legal rights; to defend against legal claims; or as otherwise required by law. In such cases I reserve the right to raise or waive any legal objection or right available to me.

2) in connection with the unlikely event of bankruptcy. Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have me share such information. I also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, I may tell our advertisers the number of visitors a Web site receives or what are the most popular vacation destinations. This information does not contain any personal information and is used to develop content and services I hope you will find of interest.

I am committed to protecting the information I collect. While no web site can guarantee security, I have implemented administrative, technical, and physical security procedures to help protect the personal information you provide to me. Only I am able to access you personal information.

What about the external links?
If any part of the moreeurope4u.com or europe-from-germany.info web site links you to other web sites, those web sites do not operate under this Privacy Policy. I recommend you examine the privacy statements posted on those other Web sites to understand their procedures for collecting, using, and disclosing personal information.

I have a question about this....
If you have questions about either Privacy Policy (or your travel planning or purchases), please e-mail me using my request form in the "GET in touch" section.

Your travel agent
Silke Stenger

This Privacy Policy is effective as of April 21st, 2007.